Care across distance
A familiar conversation.
A different setting.
Psychiatric care through CharmHealth when clinically appropriate.
Before the appointment.
Your visit location and the clinician’s authorization to practice there are confirmed before care. Telehealth suitability depends on your needs, safety, and the type of service. Contact the practice before a visit if you will be traveling.
Create a private space.
Use a quiet room, a charged device with a camera and microphone, and a reliable connection. Have your medication list and questions available. Join through the appointment instructions supplied by the practice.
A shared plan for the connection.
At the beginning, we confirm your identity, physical location, a callback number, and emergency arrangements. Consent, confidentiality, and technology limitations are discussed. Some concerns require an in-person examination or another level of care.
If the connection changes.
Follow the reconnection or callback instructions agreed at the start of your visit. For immediate danger or a medical emergency, call 911. For immediate emotional support, call or text 988.